Dear Student,

As a result of Covid-19 and to ensure the safety of our faculty and students, we must move quickly to online modality. We acknowledge that both student and instructor may feel anxiety about moving into this new realm, but we will go through this journey together.

We ask that you enter this process with an open mind. As we try to address every possible scenario, we know that there will be some things that we might have missed, do not go as planned, or create frustration. This will challenge all of us, however, we are confident that together, we will make this a successful transition.

Please bookmark this page. We will provide updates as we continue on this journey.

Sincerely,
St. Augustine College

Tutoring Schedule 

The Tutoring Committee has been working diligently with St. Augustine College tutors to ensure tutors continue to provide you with effective on-line tutoring.  Please know we are there to support you with your online learning needs!

There are different types of tutoring arrangements, class-specific, student specific, writing, math, and content-specific to meet everyone’s needs. Once a tutoring session is scheduled, the tutor will send a go-to-meeting invitation to the student(s) for the tutoring session.

Class-specific Tutoring

For some class rooms in which instructors have made themselves available to tutor students, students will continue to maintain contact with their instructors directly. Instructor/Tutors will provide you information regarding how to make appointments for class.

Student/Tutor Semester Long Arrangements

For students who have individual ongoing tutoring with one tutor, these arrangements remain in place. Tutors have been contacting these students to ensure continuity of services in the last couple of weeks. If you have not heard from your tutor, please contact the Tutoring Center Director at TutoringCenterDirector@staugustine.edu and request assistance.

Topic and Program Specific Needs

For program and topic-specific tutoring, a Tutoring Schedule has been developed and can be accessed through the Tutoring Schedule link. The following contacts have been identified and students (you) can reach out to them directly to schedule tutoring:

WritingTutoringCenterDirector@staugustine.edu
CIS, HOS, ADM, CUL, BUS – Juvenal Nava jnava@staugustine.edu
Math – Noe Lopez nlopez@staugustine.edu
Psychology – Estevan Lemon Lopez erlimonlopez@prof.staugustine.edu
Social Work – Dennette Derezotes dmderezotes@prof.staugustine.edu
LLH, Social Sciences + ECE – Elena Voltchek evoltchek@staugustine.edu
Spanish Tutoring Needs – Elena Voltchek evoltchek@staugustine.edu

Content Needs by Subject Not Currently Addressed

For students with specific content needs not currently addressed above, the primary contact for tutoring needs is the Tutoring Director: TutoringCenterDirector@staugustine.edu These requests can also be made by students, advisors, chairs, or instructors.

Please continue to use tutoring to enhance your learning!! If you have any increasing needs that you see as a result of the online learning, please talk to your instructor and/or advisor; or you can send a note to TutoringCenterDirector@staugustine.edu and someone will get back to you as soon as possible.

Thank you.
St. Augustine College
Tutoring Committee

  • Free Wifi For Everyone: Xfinity WiFi hotspots across the country are available to anyone who needs them for free – including non-Xfinity Internet subscribers
    .
    For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.Here are explicit instructions on how to connect to Free Comcast Xfinity Wifi on a smartphone.  
  • Internet is Free to New Comcast Customers: New customers will receive 60 days of complimentary Comcast Internet Essentials service. Comcast will send new customers a free self-install kit that includes a cable modem with a Wi-Fi router. There will be no term contract or credit check and no shipping fee. There are two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish. Students can also visit www.internetessentials.com
  • There will be No Disconnects or Late Fees for current customers: If a consumer is a current Comcast customer, they should contact Comcast and let them know that they can’t pay their bills during this period. There are two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish
[SOURCE: https://corporate.comcast.com/press/releases/internet-essentials-low-income-broadband-coronavirus-pandemic]

Charter Communications

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. For more information, visit https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more

AT&T

(Home Internet): All AT&T home internet wired customers and Fixed Wireless Internet, can use unlimited internet data. Additionally, AT&T will continue to offer internet access for qualifying limited income households at $10 a month through their Access from AT&T program. For more information, visit https://about.att.com/pages/COVID-19.html.

(WiFi Access): Effective March 14, for 60 days, WiFi public access points are available for public use at no cost and with no contract required. Current AT&T customers will have no data caps during this time. To find an AT&T access location, please visit: https://www.att.com/support/article/wireless/KM1103818.

Comcast

(Internet Essentials): Effective March 14, for 60 days, the Internet Essentials program, which normally costs $9.95 a month for qualifying low-income individuals who sign on as new customers, will be available at no cost. New customers will receive a self-installation kit. The application is available at https://www.internetessentials.com/covid19.

(WiFi Access): Effective March 14, for 60 days, WiFi public access points are available for public use at no cost and with no contract required. Current Comcast customers will have no data caps during this time. Data speeds are also being upgraded from 15/2Mbps to 25/3Mbps. To find a Comcast access location, please visit: https://www.xfinity.com/mobile/support/article/xfinity-mobile-wifi-hotspots.

Hotspot Connection Instructions: Once at a hotspot, select the ‘xfinitywifi’ network name in the list of available hotspots and then launch a browser. Xfinity Internet customers can sign in with their username and password, and they will be automatically connected at Xfinity WiFi hotspots in the future. Non-Xfinity Internet subscribers should visit the ‘Not an Xfinity Internet Customer’ section on the sign-in page to get started. Non-customers will be able to renew their complimentary sessions every two hours.

If you are prompted for a password or other login credentials, then you are attempting to access an Xfinity WiFi hotspot that is located in a home, not in a business or outdoor location. This hotspot is not part of the free Xfinity WiFi access program.

Sprint

Starting on Tuesday, March 17, customers with international long distance calling plans will receive complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3. 1Million Project students devices will have data plans increased from 10GB to 20GB each month from now through June 30, 2020.

Starting on March 19, unlimited smartphone data to all current subscribers and increasing the data allowance to schools and students using their digital learning programs. Also, customers will receive an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.

The press release for Sprint is available at https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm.

T-Mobile

ALL current T-Mobile and Metro by T-Mobile customers who have plans with data will have unlimited smartphone data for the next 60 days (excluding roaming).

T-Mobile is offering free international calling for ALL current T-Mobile and Metro by T-Mobile customers to Level 3 impacted countries.

The press release for T-Mobile is available at https://www.t-mobile.com/news/t-mobile-update-on-covid-19-respone.

Verizon Wireless

Through the FCC’s Keep America Connected Pledge, they are waiving late fees and keep residential and small business customers connected if negatively impacted by the global crisis.

The press release for Verizon Wireless is available at: https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19.