Instructional Support Services
Instructional Support Services helps all students at St. Augustine College achieve their fullest academic potential.
The ISS group will assist you in most academic areas. Most tutoring groups are taught by faculty trained in the subject area, although some tutoring groups may be conducted by qualified student mentors that have demonstrated thorough knowledge in the subject area. ISS includes individual and group sessions, as well as study groups aimed at improving the students' understanding and study skills; learning software and other resources are also available. If you need help with any subject area, please contact your Academic Advisor.
An Academic Advisor is assigned to you at the time of Registration in order to be your liaison with the College’s offices, faculty and administrators. The Advisor will assist you with:
• Your academic plan and select appropriate courses;
• Complying with the College’s requirements for program completion and graduation;
• Monitoring of academic progress and financial aid compliance;
• Information regarding extracurricular activities and student organizations;
• Processing academic and financial aid appeals;
• Receiving and processing requests for special accommodations under ADA;
• Referrals for services not provided by the College, such as personal counseling;
• All student complaints. The policy and forms for registering a Student Complaint are also available on the College website;
• Learning disabilities and Learning Assistance adjudication. The policy and forms for requesting an accommodation based upon a certified learning disability are also available on the College website.
Students in the Bachelor of Social Work program and the Respiratory Therapy program receive academic advising from department faculty.
Career and Transfer Center
The mission of the Career and Transfer Center at St. Augustine College is to provide professional and personalized academic and workforce support services to St. Augustine students and alumni. The center assists students in the process of transferring to a four-year institution, career counseling, career exploration, and the implementation of strategic job searching and skills development required to succeed in a global workplace. Located at the Main Campus, their services are available for students at all campuses; contact them at (773) 878 3357 or (773) 878 3960 if you are interested in exploring these opportunities.
It is the student’s responsibility to request his or her advisor’s assistance and to ensure that the chosen curriculum meets the requirements of the four-year institution to which they plan to transfer. St. Augustine College has a transferable General Education Core Curriculum that meets the requirements established by the Illinois Board of Higher Education.
Students interested in transferring to other Colleges and Universities are urged to discuss transfer options early in their college careers.
It is the responsibility of the students to request assistance in order to ensure that the chosen course work meets the requirements of the four-year institution to which they hope to transfer.
The College has articulation agreements with several local universities and dual admissions agreements with Northeastern Illinois University,National-Louis University, DeVry Institute of Technology, and others. The student should contact the Career and Transfer Center Director for more information. Careful attention to this matter will ease the student’s transition to a four-year college or university.
Student Support Services/Exito Program
Exito is a Student Support Services Program funded by the U.S. Department of Education in order to provide additional support services for
students with the following characteristics:
1. First generation in a college setting
2. Limited English proficiency
3. Low income
4. Academic need
Students receive additional assistance in learning skills, tutoring, career opportunities, and other areas through specialized academic advisors and the course/lab combination ENG 160 and English Writing Lab (EWL) 001. In addition, the program has a transfer initiative component to assist the students initially enrolled through this program to successfully transfer to four year programs at St. Augustine
College or elsewhere, after completing their Associate Degree. If you need further information, ask the Program staff at each campus (offices located within the Office of Academic Advising).
Personal and Specialized Counseling
Academic Advisors are prepared to provide you with academic counseling and to direct you to the appropriate resources for personal matters. College can create stress in everyone’s personal life. If you are concerned about a personal matter related to your family, schools, or financial matters, please see your Academic Advisor. They are prepared to listen to you and to direct you to professional services through referrals, if necessary.
Learning Disabilities and Learning Assistance (ADA) Policies and Procedures
St. Augustine College follows the provisions of the Americans with Disabilities Act, as amended in 2008, and Section 504 of the Rehabilitation Act of 1973 that prohibit discrimination on the basis of an individual’s disability and offers disabled persons the opportunity to participate fully in all educational programs and activities.
St. Augustine College’s Office of Academic Advising coordinates and ensures services and accommodations for registered students with disabilities. These services provide equal educational opportunities to students by minimizing the impact of functional limitations upon their academic lives and offer disabled persons the opportunity to participate fully in all educational programs and activities.
Any student with an appropriately documented disability is eligible for services. The Office of Academic Advising will serve students with permanent, temporary or episodic disabilities including psychological, medical, physical, visual, hearing and learning disabilities, including ADHD/ADD. Students seeking ADA and Section 504 services should contact the Office of Academic Advising as early as possible, icluding during the admission or registration process.
With the provided accommodations, students are expected to demonstrate the learning mastery required to receive a grade in and credit for the course(s) in which the student is enrolled.
The St. Augustine College Testing Center administers and coordinates placement and other academic-related testing. In addition, the Testing Center coordinates out-of-schedule exams.
Childcare for Children of Students
The College offers professional child care services at all its campuses for a nominal fee, through its Child Development Centers, which serve children, ages 3 to 12. Students can use these services while attending classes, using the library or the other school services. Please contact the Child Development Center staff for hours of operation and other specific details, at (773) 878 7119 or (773) 878 3346.
The Information Commons/Library provides students with tools to discover, access, evaluate, and use published and unpublished information. The Library Director and staff provide reference and library instruction services to all students and faculty. Technology assistants provide omputer and Internet connectivity assistance at all teaching locations.
St. Augustine College uses the Internet to deliver most library and technology resources and services to all teaching locations.
More than one million books and journal articles resources are indexed in SAC’s online databases. In addition, students, faculty and staff
may access the virtual library 24 hours a day, every day of the year via the library’s web site, www.library.staugustine.edu.
The Library at the Main/Argyle Campus is open Monday-Friday 8:30 am – 9:45 pm, and Saturday 8:30 am – 5:00 pm during academic terms. The Library Director, staff, and technology assistants are available to answer questions in person, by phone, or by e-mail during hours the Library is open.
All registered students are required to have a current College identification card. This card permits students to withdraw materials from the Information Commons/Library, and serves as an identification for admission to College- sponsored events. With proof of registration and an additional piece of identification, a College identification card may be obtained during registration. There is no charge for the initial card. There is a replacement fee if an identification card is lost, please contact the Office of Information Technology.
Basic Food and Vending
Food services are provided at the Campus and other locations with schedules that accommodate student needs. Vending machines are also available at selected locations in each building.
Limited parking space is available free of charge at all facilities on a first-come-first-served basis.
The College has a bookstore where you can purchase your textbooks and supplies. You will need a valid student identification card (ID)
before you can buy textbooks at the bookstore. Textbook information for all courses each semester is posted ahead of time by bookstore taff at all locations.
All students are covered by insurance for personal injuries that may occur while on campus. However, the College is not insured for loss or damage to personal property and is not responsible for such losses.
Alumni services are coordinated by the Office of Institutional Advancement. Any student who has completed a degree program at St. Augustine College is an alumnus/alumna of the college and is welcome to participate in any scheduled alumni functions. St. Augustine College’s goal is to maintain contact with its alumni, and to keep graduates involved in the life of the college for the mutual benefit of both alumni and current students.
Academic Advisors assist students on F-1 visas with their adjustments to the College and their new cultural environment.
The Office of Academic Advising provides consultation and referral services regarding academic and personal concerns.
Student Complaint Log Policy and Form